Q:What are your terms of delivery?
A:EXW. FOB CFR. CIF
Q:Do you test all your goods before delivery?
A:Yes, we have 100% test before delivery.
Q:How do you pack the products ?
A:All machines we manufacture and sell are packed with wooden box,cover with steel tie on its surface to avoid damage during delivery.
Q:What is your terms of payment?
A:T/T 50% as deposit, and 50% before delivery,We will show you the photos of the products and packages before you pay the balance.
Q:Do your product have warranty and refund or return?
A:Yes, All our products have one year warranty and no reason refund within 7 days after customer received product( Customer need to pay for the Return shipping fee )
Q:Can you Xingchuangxin provide spare parts and maintenance?
A:For the products within warranty period,we will provide the spare parts to repair for free.
Technical support is always provided during your daily using and maintenance.
Q:Are you Xingchuangxin a trader or a factory?
A:We are a professional manufacturer of wire stripping machines,cutting machines in China for 12 years.
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